Terms & Conditions

1. Overview

VeroBoost provides virtual receptionist and customer communication systems designed to help businesses respond to inbound inquiries, capture leads, schedule appointments, send follow-ups, and manage customer interactions more efficiently.

Certain plans may also include website development or related digital services. These Terms apply to all users, clients, and visitors.

2. Use of Services

You agree to use the Services in compliance with all applicable laws and regulations. You may not misuse, disrupt, reverse engineer, resell, or attempt to gain unauthorized access to any part of the Services.

VeroBoost reserves the right to suspend or terminate access if misuse, abuse, or fraudulent activity is detected.

3. Payment, Billing, and Subscriptions

VeroBoost offers paid setup fees and recurring subscription plans. Pricing and plan details are displayed on our website. Payments are processed securely through third-party providers such as Stripe.

By subscribing, you authorize recurring billing until cancellation. All setup fees and subscription payments are non-refundable unless otherwise required by law or approved in writing by VeroBoost.

Subscriptions may be canceled at any time before the next billing cycle. Services remain active through the end of the current billing period.

4. Client Responsibilities

You are responsible for providing accurate and up-to-date business information, scheduling rules, service details, and any other materials required for configuration.

You remain responsible for monitoring communications, appointments, and customer interactions generated through the system and for ensuring compliance with your industry’s legal, regulatory, and privacy requirements.

5. Data Privacy and Security

VeroBoost uses trusted infrastructure and integrations to process communications and data. We do not sell customer data or share it outside the scope of providing the Services.

While reasonable safeguards are implemented, no digital system can guarantee absolute security. You acknowledge and accept this risk.

6. Intellectual Property

All software, systems, configurations, designs, and documentation provided by VeroBoost remain the intellectual property of VeroBoost unless otherwise agreed in writing.

You retain ownership of your business name, branding, and content provided to us for the purpose of delivering the Services.

7. Limitation of Liability

To the maximum extent permitted by law, VeroBoost shall not be liable for indirect, incidental, or consequential damages, including lost revenue, missed opportunities, or business interruption.

Our total liability for any claim shall not exceed the amount paid by you to VeroBoost in the twelve (12) months preceding the claim.

8. Results Disclaimer

Results may vary based on call volume, customer behavior, industry, configuration, and external factors. VeroBoost does not guarantee specific outcomes, revenue increases, or review counts.

9. Indemnification

You agree to indemnify and hold harmless VeroBoost from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or misuse of customer data.

10. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in Texas, and claims must be brought on an individual basis.

11. Contact

For questions regarding these Terms, contact support@veroboost.org.