Privacy Policy

1. Information We Collect

We collect both personal and operational information necessary to configure and maintain your automation system. This may include:

• Business name, contact details, and industry type
• Full name, email, and phone number of the account holder
• Login credentials or API keys (when required for integration setup)
• Billing and payment details processed securely via Stripe
• Analytics data such as website visits, device information, and user interactions

We also gather non-personal usage data, such as IP address, browser type, and pages visited, to help improve system reliability and user experience.

2. How We Use Your Information

Information collected is used to set up, personalize, and maintain your automations. Specifically, we use it to:

• Configure and optimize automation workflows for your business
• Process subscriptions, payments, and service renewals
• Provide technical support and communicate updates
• Monitor system performance and prevent misuse
• Comply with applicable laws and industry standards

3. Data Processing and Integrations

Our automations connect with trusted third-party platforms such as Chatbase, Zapier, Twilio, Google Workspace, and Airtable to perform essential functions like messaging, scheduling, and data logging. Each integration follows its own privacy standards, and we ensure all vendors use encrypted and verified systems.

4. Data Security

We take security seriously. All sensitive information, including authentication credentials and lead data, is transmitted securely using encryption protocols. Access to your system configuration is restricted to authorized personnel only.

While we follow industry-standard practices to safeguard your data, no online platform can guarantee complete security. You acknowledge and accept this inherent risk when using digital systems.

5. Data Retention

We retain client and system data only for as long as necessary to operate and maintain your automation setup, comply with legal requirements, or resolve disputes. Upon cancellation of service, most non-essential data is automatically deleted after a short retention period.

6. Sharing and Disclosure

We do not sell, rent, or trade client data. We may share limited information with trusted third-party service providers who assist with integrations, analytics, or technical maintenance. These providers are bound by confidentiality agreements and may not use your data for any other purpose.

We may also disclose information if required by law, court order, or to protect our legal rights and users’ safety.

7. Cookies and Analytics

Our website uses cookies and analytics tools to enhance your browsing experience, track performance, and understand user interaction patterns. You can disable cookies in your browser, but some functions may not operate correctly if disabled.

8. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your stored data
• Request correction or deletion of information
• Withdraw consent for data processing
• Request transfer of your data to another provider

To exercise these rights, contact us at support@veroboost.com.

9. Third-Party Links

Our site or systems may contain links to third-party platforms used in your automations. We are not responsible for the privacy practices or content of those external services. We encourage you to review their policies before connecting your accounts.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect improvements in our systems or changes in regulations. Updated versions will be posted here with a revised “Last updated” date. Continued use of our Services after an update constitutes acceptance of the new policy.

11. Contact

For questions, requests, or data-related concerns, please contact us at support@veroboost.com.